Auldton Stoves – What Makes Us Different!

At Auldton Stoves we are committed to making sure that our customers get the right product for their home. To do this, we get to know our customers as well as possible so that we can establish what product is best for them. Building these relationships with our customers is incredibly important and we always like to welcome new customers to our Showroom in Dunlop, Ayrshire.

We have asked some of our customers why they think Auldton Stoves is different to other companies in the industry.

 

1. Family owned & run company
Auldton Stoves is a family run business, Naomi Murphy has over 35years’ experience in the industry, she co-founded the business after growing up with her parents selling wood burning stoves from their family home in the Lake District. Her husband Mark Murphy joined the company in 2003 having over 20 years of knowledge behind him, he is now a Company Director. Every generation of the family makes sure that they are involved in some way. Ed Murphy (son) became a full-time employee in 2018, Jodie Murphy (daughter) works in sales on her days off as a full-time nurse and Tamar Murphy (daughter) works in the office now full time, joining the Team in 2022 after finishing her Batcheler of Science Degree in Geography, adding new knowledge and expertise to the table, focusing and pushing her passion of the environment. This is ideal for Auldton Stoves as a company that is at the forefront of innovation, new eco-friendly appliances and reducing our Carbon Footprint. Learn More

Naomi Murphy’s philosophy is “Every mouth brings a pair of hands”– you can go hungry very easily in our household!

The Team at Auldton Stoves doesn’t stop with Family members. All staff have a special connection to the family being old School friends, and old neighbours!

2. Generations of knowledge
Speaking of generations, the fact that Auldton Stoves has years of experience means that we have extensive knowledge that can be passed onto our customers. We use our expertise and knowledge every day offering advice to our customers when they purchase their product. Stoves, BBQ’s, Chimneys, Cookers and Hot-Tubs we can help! We also have a trade yard next to the showroom for other Stove and building company’s buying through their Auldton Stoves Accounts. This allows us to offer sound industry advise to other professionals or people looking to carry out the work themselves, supplying Market Leading Stoves and Chimney Systems to the Trade/ Independent Installers. We always look to broaden our knowledge and like to research the latest products and designs to ensure that Auldton Stoves provides customers with new exciting appliances.

3. Great Stove Showroom

The showroom in Dunlop always gives our visitors a warm welcome and the team love to help and show off our latest products. We have a variety of products that are on display in the showroom with over 60 stoves to look at, many of which are live to create a warm, cosy  atmosphere as soon as you step in.

We find that this helps our customers visualise each product and how it could work in their home. We want to ensure that our products live up to our and our customers expectations. The team are fantastic at arranging the showroom so that every product has a place to shine. We really do have a stove to suit your style! If you are looking to visit us for a chat about stoves, then we encourage people to bring a photo of the inside of the desired room and a photo of the external of the house so we can discuss installation more in depth.

4. New Outdoor Living Showroom

First of its kind in Scotland, at Auldton Stoves we have an amazing new Internal and External Showroom area for all your Outdoor Living Needs. We have amazing market leading brands on board offering competitive prices both in store and online via our website. We are lucky to be in a position with storage that we can carry large quantities of stock for all Hot-Tubs, BBQs, Outdoor Kitchens, Pizza Ovens Firepits and Much more. In the new showroom area you will find a wide range of BBQ’s and Smokers. Gas, Charcoal, Wood and Electric all on offer. Every Saturday 10am-4pm we offer live Cooking Events showcasing exactly what these amazing grills have to offer. Ceramic Grills, Portable BBQ’s, Side Smokers, Bullets, Pizza Ovens, Gas BBQ’s, Outdoor Kitchens, Smoking Cabinets… we really do have something for everybody. Within the new area we have a large selection of BBQ Accessories, Charcoal, Smoking Chips & Chunks, Rubs and sauces etc making it the perfect stop prior to the weekend! Wood-fired hot-tubs and outdoor fireplaces are also here to tease you and the kids! It’s dangerous – be warned! we have designated staff available in the showroom Tuesday-Saturday that are trained on the outdoor brands. Knowledgeable and enthusiastic about the products they use and sell.
Ed Murphy – “Myself and the team around me are all BBQ mad, loving your job is easy when you’re selling something you love to do in your spare time at home. Purchasing at Auldton Stoves doesn’t just stop with the delivery of your new grill. We love seeing and speaking to new and existing Customers about their recent cooks, experiences and methods. I am a firm believer that you can only make good BBQ by making bad BBQ and it’s the fun along the way that makes it all worth it. We are wanting to create a community of Scottish BBQ enthusiasts. Cook Schools are on their way but in the meantime, we are here to exchange tips and tricks learning from each other’s mistakes while recommending new rubs, sauces and techniques. We are happy to chat about the benefits of different charcoal, smoking wood and Accessories being the new ‘Go-To’ shop for BBQ beginners right through to Pitmaster Experts! Don’t forget we are always grilling and smoking low and slow on a Saturday 10am-4pm!

5. Range Cooker Display

Auldton Stoves are Scotland’s Premier Dealer for AGA and Everhot Range Cookers. We host regular Cooking Demonstrations and Sales Events for new and existing Customers. This gives you the chance to see the cookers in action, speak with chefs, existing owners and our team to ensure you choose the best cooker to fit your home and kitchen. We are on hand to answer technical questions as well as any cooking queries not only during these events but Tuesday-Saturday 10am-4pm in the showroom or over the phone. It’s well worth visiting our showroom display, the Everhot and AGA Cookers are beautifully situated in an old, converted milking barn at the heart of the Showroom on Auldton farm. In the old milking barn, you will find amazing, exposed beams, original concrete milking barn floor, stunning new Glenlith two tone kitchens, and obviously finished with the showrooms main feature fireplace creating a very cosy environment.

CLICK HERE – VIEW OUR RANGE COOKERS

Come and say hello!

We pride ourselves in offering free sound advice in both the selection of your Cooker, Colour and its Installation. As AGA’s and Everhot’s main Scottish dealers we provide special offers throughout Scotland.

6. Customer focussed
We think that it says a lot that the majority of our business is built on recommendations and word of mouth. We believe it’s because of our strong customer service from the Showroom staff to our delivery drivers. Everyone treats each other how they would like to be treated and we go above and beyond to help the customer. We work closely alongside our Trade Accounts who have been in the industry for many years, they all work extremely hard to ensure that the finished article is to the highest of standards, they really do take extra care with fine details. We believe this commitment to customer service is unrivalled and it is integrated from the sales team right through to our after sales department. There is always a friendly face in our showroom, on the end of the phone, email or on our 24hr Website Chat.

Mark Murphy- “We really are a family business that is built on happy customers and good old fashioned values!”

 

AULDTON STOVES LTD.
AULDTON FARM
LUGTON ROAD
DUNLOP
KA3 4DR

OFFICE NUMBER: 01560 480002
OPEN: TUESDAY – SATURDAY 10AM-4PM